Landlord and Tenant

The Residential Tenancies Act sets out the rights and obligations of landlords and tenants in Ontario.

You are renting a room and the landlord refuses to let you in the house because you did not pay rent on time? Does your landlord refuse to repair the laundry machine that you share with other tenants? Your landlord wants to increase your rent monthly? The Residential Tenancies Act sets out the rights and obligations of landlords and tenants in Ontario.

The Centre can help you understand your rights and obligations so you can handle your legal problems relating to a rental agreement, rent, necessary repairs and renovations, insurance, or any other issue pertaining to rental units in Ontario.

For more information

The Ottawa Legal Information Centre

The Centre offers a free 30-minute meeting with a lawyer to any Ontario resident or any person faced with a legal issue in Ontario.

The Centre’s services are confidential and offered in person or by telephone, in French and in English. There are no admissibility criteria. A person can visit the Centre more than one time depending on their needs.

In person

85 Albert Street, Suite 1400, Ottawa (Ontario) K1P 6A4

By telephone

1-844-343-7462 | 613-842-7462

Hours
Days A.M. P.M. By appointment only
Monday Closed 1 pm to 4 pm Closed
Tuesday 9 am to 12 pm 1 pm to 4 pm Closed
Wednesday 9 am to 12 pm 1 pm to 4 pm 5 pm to 6:30 pm
Thursday 9 am to 12 pm 1 pm to 4 pm Closed
Friday 9 am to 12 pm Closed Closed
The staff has no control over waiting times. To maximize your chances of meeting a lawyer, it is strongly recommended to arrive at least one hour prior to closing time, both at lunchtime and at the end of the day.