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Ottawa, October 23rd, 2019 – The Ontario Legal Information Centre (the “Centre”) celebrated an important milestone when it served its 10,000th individual. The Centre opened in 2015 to meet the growing need of individuals seeking legal information in the province. The Centre’s services are now more essential than ever!

A unique and valuable resource in Ontario

Since January 15th, 2015, the Centre offers a free 30-minute meeting with a lawyer to anyone facing a legal issue in Ontario. The Centre is one of a kind in Ontario: its services are free, offered in all areas of the law in both French and in English, and there are no admissibility criteria.

Thanks to its network of partners throughout the province, the Centre helps individuals navigate the legal system and discover pertinent resources across the province to resolve their legal issue.

Over the past six months, family law has been the most sought out area of law by people who have come to the Centre. Amongst the people that used the Centre’s services, 97% were not represented by a lawyer.

“Legal issues are on the rise, and the legal system is complex and difficult to navigate. In four short years, the Centre has become a central resource for individual having to navigate the legal system. The need for legal services such as the ones offered at the Ontario Legal Information Centre is so great that we have seen a steady increase in individuals seeking legal help. We hope to continue to make a difference by helping as many people as possible throughout the province to resolve their legal questions,” indicates Ms. Andrée-Anne Martel, Executive Director of the Centre.

Overview of statistics for the last 6 months (March to August 2019)

  • 35% of individuals served live outside of Ottawa
  • 29% were francophones
  • 48% of individuals served had a yearly income below $30,000
  • Most popular areas of law: family, civil, landlord and tenant, estate, and immigration
  • 97% of individuals were not represented by a lawyer

The Centre offers a free 30-minute meeting with a lawyer to anyone facing a legal issue. The lawyer provides legal information and steers Ontarians towards the appropriate local and provincial resources. Information, referral and support services are offered in English and French, in person or by telephone, on a confidential basis.

The Ontario Legal Information Centre is an initiative of the Association des juristes d’expression française de l’Ontario (AJEFO). The AJEFO would like to thank the Department of Justice Canada for its financial support by means of the Action Plan for Official Languages – 2018-2023: Investing in Our Future. The AJEFO also acknowledges the financial support of The Law Foundation of Ontario.

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For more information:

Ms. Charlotte Calen, Communications Manager
Centre d’information juridique de l’Ontario | Ontario Legal Information Centre
613-842-7462, ext. 229 | This email address is being protected from spambots. You need JavaScript enabled to view it. 
@InfoJuridiqueON |@LegalInfoON

Ottawa, May 9, 2019 – Today, along with its community partners, the Legal Information Centre unveiled its new offices. The Centre is growing in order to meet the ever-growing demand for legal information services in Ontario. 

Since its grand opening in 2015, the Centre has served more than 9,000 Ontario residents through free telephone or in-person consultations with its lawyers. With a larger office space and an increase in human resources, the Centre will be able to help more people in a shorter amount of time.   

Among the guests at the event were Mr. Marc Smith, treasurer for the AJEFO, and Mr. Paul Le Vay, who was President of the AJEFO when the Centre was created. They reminded those in attendance of the importance of these services in order to improve access to justice. The Honourable Marc Labrosse, Superior Court of Ontario Justice, spoke of the strong support from the staff at the Ottawa Court House who refers many people to the Centre.

Nearly 3,000 people accessed the Centre’s services over the past year. 

We hope that anyone facing legal issues will find support and guidance at the Centre. It is of utmost importance that our services continue to be offered to as many people as possible, without any admissibility criteria and in both official languages”, explained Ms. Alexandra Waite, Acting Executive Director of the AJEFO and of the Centre. 

Overview of statistics for 2018-2019:

·        1 out of 4 of individuals served resided outside of Ottawa

·        24.29% were francophone

·        61.16% were anglophone

·        52.29% of individuals served had a yearly income below $30,000

·        82.81% of individuals served did not have a lawyer

    

 “We would like to thank our contributors, our community and government partners and the Department of Justice Canada, as well as the Law Foundation of Ontario for its support in the expansion of the Centre’s services”, stated Ms. Nadia Effendi, President of the AJEFO. 

 

The Centre offers a free 30-minute meeting with a lawyer to anyone facing a legal issue. The lawyer provides legal information and steers Ontarians toward the appropriate local and provincial resources. Information, referral and support services are offered in English and in French, in person or by telephone, on a confidential basis.

The Ottawa Legal Information Centre is an initiative of the Association des juristes d’expression française de l’Ontario (AJEFO). The AJEFO would like to thank the Department of Justice Canada for its financial support by means of the Action Plan for Official Languages – 2018-2023: Investing in Our Future. The AJEFO also acknowledges the financial support of the Law Foundation of Ontario and the Government of Canada through the Department of Canadian Heritage.

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For more information:

Ms. Mathilde Hountchégnon, Communications Manager

Ontario Legal Information Centre |Centre d’information juridique de l’Ontario

613-842-7462 ext. 229 | This email address is being protected from spambots. You need JavaScript enabled to view it. 

@InfoJuridiqueON |@LegalInfoON

 

 

Ottawa, January 28, 2019 – Since the Legal Information Centre of Ontario opened four years ago, it has helped more than 8,300 people searching for legal information in both official languages. Ontario residents have an increasing need to know and understand their rights, as illustrated by the 2,999 people who used the Centre’s services in 2018. This is a nearly twofold increase in two years, and an 84% increase compared to the 1,627 people who accessed the centre in 2016.

 

A service that is both indispensable and one-of-a-kind

 

The Centre is the only service of its kind in Ontario. It offers legal information in all fields of law and without any admissibility criteria. The toll-free line makes the Centre’s services accessible everywhere in Ontario. In fact, 1 of 4 of the Centre’s clients this year lived outside of Ottawa.

 

Today, the Centre is an indispensable tool to advocate for access to justice in both official languages. The Centre, which recently received the Assemblée de la francophonie de l’Ontario’s Prix de l’horizon franco-ontarien, helps vulnerable and unrepresented litigants. The Centre’s services are free and easy to access. This past year, most of its clients were low-income individuals. Sixty-four percent of clients had an annual income under $30,000, and 87% did not have legal representation.

  

The Centre works closely with local, provincial and federal resources to serve Ontario residents and would therefore like to sincerely thanks its government, legal and community partners for their client referrals and their support of its daily activities.

 

 The Centre offers a free 30-minute meeting with a lawyer to anyone faced with a legal issue. The lawyer provides legal information and steers Ontarians toward the appropriate local and provincial resources. Information, referral and support services are offered in English and in French, in person or by telephone, on a confidential basis.

 

The Ottawa Legal Information Centre is an initiative of the Association of French-Speaking Jurists of Ontario (AJEFO). The AJEFO would like to thank the Department of Justice Canada for its financial support by the means of the Action Plan for Official Languages – 2018-2023: Investing in Our Future. The AJEFO would also like to thank the Government of Canada for its support through the Ministry of Canadian Heritage.

 

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Ottawa, October 9, 2018 

The Ottawa Legal Information Centre will now be known as the Ontario Legal Information Centre. The Centre, which has been offering free services province-wide for several years, is changing its name to better reflect its geographical span.

Whether located in Toronto, Sudbury, Thunder Bay, Cornwall, or anywhere in between, any person facing a legal issue in Ontario can use the Centre’s services. There are no admissibility criteria. With its new name, the Centre hopes to reach more people.

Access to the Centre’s services was improved in 2016 with the introduction of the toll-free phone line, which allows any resident of Ontario to reach the Centre free of charge by dialing 1-844-343-7462.

 

More than 7,600 people helped since grand opening

The Centre’s lawyers witness the ever-growing need for access to legal information daily, specifically due to the number of people who do not have legal representation. The Centre has helped over 7,600 people in both official languages since opening in January 2015. 

The number of visits at the Centre has also increased. In 2017-2018, the Centre helped 2,840 people in person or by phone – a 56% increase compared to the previous year.

 

A better website for better results

The Ontario Legal Information Centre’s website was recently revamped to better inform its users. “We wanted better explain our services and make the Centre even more accessible to people who are wondering about a meeting or if they can get help in a specific area of law”, explains Alexandra Waite, Assistant Director General of the Ontario Legal Information Centre. The Centre’s lawyers offer legal information in all areas of law – from family law to wills and estates, employment law to litigation, or immigration law to small claims, to name but a few.

The Centre offers a free 30-minute meeting with a lawyer to anyone facing a legal issue. The lawyer provides legal information and steers Ontarians toward the appropriate local and provincial resources. Information, referral and support services are offered in English and in French, in person or by telephone, on a confidential basis.

The Ottawa Legal Information Centre is an initiative of the Association des juristes d’expression française de l’Ontario (AJEFO). The AJEFO would like to thank the Department of Justice Canada for its financial support by means of the Action Plan for Official Languages – 2018-2023: Investing in Our Future. The AJEFO also acknowledges the financial support of the Government of Canada through the Department of Canadian Heritage.

 

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For more information:

Ms. Mathilde Hountchégnon, Communications Manager

Ontario Legal Information Centre |Centre d’information juridique de l’Ontario

613-842-7462 ext. 229 | This email address is being protected from spambots. You need JavaScript enabled to view it. 

@InfoJuridiqueON |@LegalInfoON

 

Ottawa, January 15, 2018 – On the occasion of its three years of existence, the Ontario Legal Information Centre (the Centre) has provided legal information and referral services in both official languages to over 5,400 Ontarians. The Centre welcomes these positive results, as the pilot project under which the Centre was created is just a few months away from expiring. These results also demonstrate that the Centre meets an urgent need in Ontario for these services to be offered permanently. Open to the public since January 15th, 2015, the Centre is the first of its kind in Ontario, and the only one offering legal information services in every area of law and with no admissibility criteria.

The Centre has received an ever-increasing number of service requests since its inception. While the Centre served 1,632 individuals in 2016, it served 51% more individuals in 2017. Factors that have played a vital role in reaching such impressive results include partner referrals to the Centre, communication efforts, word of mouth, the Centre’s newly implemented toll-free telephone line 1‑844‑343‑7462 and the affidavit and notary services. In fact, the Centre is now at full capacity several times per week.